Client Onboarding

What to expect when you begin working with Cyber Defence.

A structured, predictable onboarding experience

Cyber Defence onboarding is designed to provide rapid protection while ensuring careful planning, clear communication, and minimal disruption. Each new client is assigned a dedicated onboarding lead and supporting SOC analysts, engineers, and testers.

Our process is collaborative, transparent, and aligned to your environment and security priorities.

Steps

Our onboarding process

1. Kick-off & scoping

Define environment scope, objectives, contact routing, platform access, and integration priorities.

2. SOC365 deployment

Deploy agents, log sources, cloud connectors, and deception devices as needed.

3. Detection engineering

Enable baseline detections, cloud identity coverage, and OT/ICS visibility where applicable.

4. Validation & testing

Perform controlled tests, verify logging, simulate alerts, and confirm end-to-end detection flow.

5. Go-live

SOC365 becomes active 24/7, with full monitoring, alerting, and incident response.

6. Service review

Review performance, tune detections, and update engineering recommendations.