eCommerce site compromise
Attacks on shopping carts, content management systems, plugins, and APIs leading to data theft or checkout tampering.
Cyber Security for Retail & eCommerce
Protecting online stores, in-store systems, and customer data from fraud, disruption, and modern cyber attacks.
Cyber Defence for Retailers and eCommerce Platforms
Retail and eCommerce businesses operate in highly competitive, always-on environments. Cyber incidents can result in lost sales, payment fraud, brand damage, and regulatory penalties, especially where customer data and payment information are involved.
Cyber Defence helps retailers and eCommerce platforms protect their online stores, payment flows, in-store technology, and customer data, combining SOC365 monitoring, Threat Intelligence, offensive testing, and Incident Response into a single, coherent strategy.
Threats
Key cyber threats facing retail & eCommerce
We help retailers defend against threats that directly impact sales, customer trust, and operations:
Payment fraud & card-skimming
Injection of malicious code, payment page tampering, and misuse of payment gateways or third-party scripts.
Account takeover & credential stuffing
Use of leaked credentials to access customer accounts, loyalty programmes, or internal systems.
Ransomware & store operations disruption
Attacks impacting in-store POS systems, inventory platforms, warehouse operations, or head-office systems.
In-store OT/IoT attacks
Exploitation of self-checkout systems, kiosks, digital signage, Wi-Fi, and IoT sensors in stores and distribution centres.
Brand impersonation & phishing
Malicious domains and campaigns impersonating your brand, deceiving customers and staff.
Services
How Cyber Defence supports retail & eCommerce
We secure both online and physical retail environments, from your web presence to your stores and warehouses.
SOC365 Managed Detection & Response
24/7 monitoring of eCommerce platforms, identity, in-store systems, and supporting infrastructure.
Threat Intelligence for Retail
Monitoring for domains and campaigns impersonating your brand, card skimming campaigns, and dark web sales of stolen data.
Penetration Testing & Application Security
Testing eCommerce applications, APIs, mobile apps, loyalty platforms, and supporting infrastructure.
Incident Response & IR Retainer
Rapid response when payment systems, eCommerce platforms, or in-store technology are compromised.
Security Engineering & Hardening
Hardening web platforms, cloud identity, in-store networks, Wi-Fi, and OT/IoT devices that support retail operations.
Protecting eCommerce, in-store IT, OT & IoT
Retail environments blend high-traffic online platforms with in-store IT, OT, and IoT: point-of-sale devices, self-checkout units, kiosks, inventory scanners, RFID, cameras, and environmental systems. These create cross-domain attack paths between the online store, back-office systems, and physical locations.
Cyber Defence helps retailers secure this ecosystem by extending SOC365 visibility into in-store and warehouse systems, implementing robust segmentation, and improving monitoring of both digital and physical environments.
Outcomes
What retail & eCommerce organisations gain
We focus on protecting revenue, brand reputation, and customer trust.
Reduced risk of checkout compromise
Stronger application security and monitoring reduce the likelihood of tampering or card-skimming.
Protection against account takeover
Better detection and controls limit fraud from credential stuffing and account abuse.
Resilient in-store operations
Monitoring and hardening of POS, kiosks, and OT/IoT help keep stores and warehouses operating reliably.
Improved compliance posture
Support aligned with PCI considerations, GDPR, and internal audit requirements.
Rapid response to critical incidents
IR Retainers ensure contract-backed help for major security events affecting sales or customer data.
A long-term partner for secure growth
Cyber Defence provides ongoing support as your eCommerce and retail footprint expands.
Speak with our retail & eCommerce cyber specialists
Whether you run a single online store, a nationwide chain, or a global eCommerce platform, Cyber Defence can help you strengthen security across your digital and physical retail operations.